Positions and asset data from the Wealth Platform Clients can be imported into AE CRM whenever the CRM sync is run. This also enables Contextual Account Links within the CRM directly to the Wealth Platform.

Enabling the Position Import

Prerequisites:

• The AdvisorEngine Wealth Platform/CRM Integration must be enabled.
• The AdvisorEngine Client/Record Sync must be enabled.
• Records that you want data imported for must be matched to Clients using the above sync.

Once the previous has been met, enable the Position Import from the Wealth Platform:

1. Navigate to Communicate > Integrations.
2. Click SETUP on the AdvisorEngine CRM tile to open the configuration page.
3. Enable the toggle slider under Position(s) information to sync.
4. Optional: Further down the page, enable the toggle For a matched clients, use Portfolio Management’s account name. This will overwrite the account names in the CRM so they match the PM system.

What Is Imported

The following fields are imported and updated from the Wealth Platform each night:

Asset Fields

• Account Number
• Asset Type
• Asset Name
• Custodian
• Asset Value

Position Fields

• Security Name
• Security Symbol
• Number of Units
• Cost Basis
• Market Value
• Purchase Date
• Effective Date
• Asset Program
• Note
• Category
• Class
• Investment Type
• Managed Position

Only Assets with valid Positions are imported.

Asset Match Criteria

In the event that you have assets imported through other means and use the Wealth Platform import to update those assets, the following matching logic is used:

• If there is a match to an existing CRM asset with the same owner/person, the asset information is updated, existing position information is cleared, new position information is imported from the Wealth Platform.
• If an asset match is found in the CRM with no owners, a different owner, or multiple owners, the owner is overwritten with the owner from the Wealth Platform with 100% ownership. The rest proceeds as above.