The following process allows an Advisor to open an account for a client, rather than the client opening the account themselves through the Client Portal. This can be done when an advisor is in direct communication with a client.

Schwab account types currently available include Individual, Joint with Rights of Survivorship, Trust, Tenants in Common, Community Property, IRA, and Roth IRA.

The process can be interrupted at any point and progress will be saved. Simply click the Account Documents Status line on the Opportunity row to resume.

Opening a New Account

An account must be attached to an Opportunity. If you do not yet have an Opportunity created for the account, see Creating a New Opportunity.

After or Without Proposal

After creating a Proposal or if you wish to create an Account without the IPS:

1. Navigate to Grow Practice > Dashboard.
2. Locate the Opportunity you want to create an account for (Opportunities in the grid are automatically sorted by newest first).
3. Click + Account under the Account Documents Status column. The Account Builder will open to the Account Type selector.

Select Custodian

Select the Schwab Custodian and Rep Code under which to open the new account. If only one option is available, the selection will be pre-filled for you and you can click Continue to proceed.

Account Type

Select the Account type to open and click Continue to proceed.

Account Owner Info

All required information about the Primary Account Owner and any applicable Joint Account Owner should be entered on these pages. In the case of Trust account types, different information will be required. Click Continue on each page when finished to proceed to the next tab. The exact information required may vary based on the Account Type selected in the previous step.

Note that among other things, the Mobile Phone entered will be used for DocuSign identity verification.

Funding

The account may be initially funded through Funds Transfer or Account Transfer when opening.

Funds (Cash) Transfer

Select Yes if transferring funds in from a checking or savings account.

If you are not funding at this time, select No and then click Continue.

1. Enter the appropriate banking information. Only one checking or savings account may be connected at this time.
2. Under Initial Funding Amount, set the incoming funding date, recurrence, and amount.

Click Continue to proceed to Account Transfer.

Account Transfer

Select Yes and click Continue if transferring in securities from another account.

If you are only transferring Cash or not funding the account on open, leave the option as No and click Continue. Jump down to the Confirm section.

Select the firm type to transfer from: Brokerage Firm, Mutual Fund Company, Insurance Company, or Former Employer’s Plan and click Continue. (These options may not all be available based on Firm configuration.)

The remaining screen(s) will vary based on the selection made. Enter the appropriate required fields for the initial transfer. Click Continue to advance to the final Confirm section.

Confirm

All the entered information will be presented for your review. Click Edit on any section to jump back to that section to make changes. Once all the information is verified accurate, you have the following options at the top:

Print Documents

• Print: Generate a printable version of the account documents for review.

Sign Electronically

• Sign Now: Begin the process of electronically signing the account documents for the Advisor and Client. Use this option if the Client is physically present with you when opening the account.
• Email: Send the Advisor and Client emails to initiate the signing process individually. Each will need to follow the DocuSign directions in the email for the process to proceed.