Before filling in contact info on a Record, please review the Contact Info Overview article to become familiar with the structure AdvisorEngine CRM utilizes to store contact information.
- Navigate to the Record Detail of the Record you want to add a phone number to.
- Navigate to the Details > Contact Information section.
- Click +Add New.
- Set the select type drop-down to Phone number.
- Set the select recipient drop-down to the Record or one of the Persons on the Record.
- Enter the Phone Number.
- Click Formatting below the Phone Number field to auto-format the phone number for American standard numbers.
- Fill in any other optional fields as needed.
- Type: Indicate the type of phone line: home, business, cell, fax, etc.
- Label: A unique text label to identify this phone number.
- Set as primary: Is this the primary number to reach the party identified with select recipient?
- Click Add to store the new phone number.