Offices are a way to segregate your Records based on physical branches your firm may have and allow users to see only Records for Offices they are associated with. To accomplish this:
- The total list of Offices is defined in Firm Profile.
- Each User is assigned the Office(s) they are associated with.
- Each Record is assigned the Office it belongs to.
- Only Records belonging to Offices the User is associated with are visible to the User.
Full details on this process are described below.
Tip: It is also possible to control who can view which Records
and who can edit those Records using
Owner and Editor Groups.
Defining Your Offices
- Navigate to Settings > Firm Profile.
- Click + ADD to begin adding a new Office.
- Name the new Office and click
to save.
You can also edit
, and delete
Offices from this Grid.
Assigning Users to Appropriate Offices
- Navigate to Settings > User Profiles.
- Click Edit on a User. The Name & Details tab of the User Profile will open.
- Click Edit to make changes to the User Profile.
- Use the Offices field to add or remove Offices as needed.
- Click Save to commit your changes.
- Repeat this process for each User.
Assigning Offices to Records
On an individual Record, Offices appear as part of the Record Level Profile Information located in Details > Profile Information. Offices can also be configured to appear and be edited on the Record Summary card.
- Navigate to the Record Detail view of a Record.
- Navigate to Details > Profile Information.
- Click edit
on the Office field.
- Select a defined Office from the drop-down.
- Click
to commit your changes.
Users will now be able to see only Records assigned to Offices that they are members of.