The Firm Profile page, located at Run Business > Firm Profile > Firm, controls the majority of the basic information and settings for your firm or individual Subtenant. The following sections and fields are available:

View Mode

By default, the Firm Profile displays the settings for the Tenant site. If your firm has Subtenants established, use the rep-code or Name drop-downs to select a subtenant and click View.

General Information

• Firm Name: The name entered here must match the Firm Name entered on the Release of Information (ROI) form submitted to your custodian. It will be used to populate the following:
• Standard Account Form
• IRA Application
• Personal Trust Application
• Subject line of any generated emails
• Address: Street address of the Firm. It does not appear on the Client Portal. Use the Add Line control if more than one line is needed.
• Zip: Physical address zip code. Entering this auto-populates the City and State.
• City: Automatically populated from the Zip.
• State: Automatically populated from the Zip.
• Phone Number: Primary phone number for the Firm.
• Fax Number: Fax number for the Firm.
• Email: Primary email address for the Firm.
• Twitter Handle: Twitter page for the firm. Should be entered as a full web address: https://twitter.com/HANDLE. For internal logging only.
• Facebook: Facebook page for the firm. Should be entered as a full web address: https://www.facebook.com/USERNAME. For internal logging only.
• LinkedIn: LinkedIn page for the firm. Should be entered as a full web address: https://www.linkedin.com/company/IDNUMBER. For internal logging only.
• Website Address: The home webpage for the firm. Should be entered as a full web address (https://www.example.com). Clicking the Firm logo on the Client Portal navigates to this address.
• Google Analytics: Tracking ID: This field is planned for future use but is currently non-functional.
• Firm Logo and Favicon: Upload images for use in the indicated areas of the Portfolio Manager. Images requirements are listed on the page.
• Firm Logo (on Black): Displays in locations with a black background. Currently unused in the software.
• Firm Logo (on White): Displays on the top banner of any generated IPS and on printed reports.
• Favicon: The icon that displays in the actual tab of the web browser.
• Menu Bar Colors: These color selections are currently unused in the software.
• Report Packager Colors: Select the colors that will be used for borders in the Report Packager generated reports.

DocuSign

• Primary Contact: Will populate the Primary Contact on the Standard, IRA, and Personal Trust applications.
• Custodian Email: Email address for the Custodian the firm uses. A copy of the DocuSign envelope will be sent to this address. Only required for TD Ameritrade custodian firms.
• DocuSign Branding: The firm’s Branding Template ID from DocuSign. This field is set during onboarding and should not be edited.
• DocuSign Additional Template ID: The Template ID number used to connect the firm’s mapped DocuSign documents to the AdvisorEngine Portfolio Manager. This field is set during onboarding and should not be edited.
• DocuSign Email: When a DocuSign email is sent, this address will be listed as the From address.
• Support Email: The email address where Contact Us requests are sent. Appears in the top-right corner of the Client Portal.
• Stand Alone Form Delivery Email: For End-Client Users that are sent supplemental forms, this address will be listed as the From address.
• BCC AE-Generated Emails: This field is currently non-functional and should be left blank.
• Disable electronic signature on platform: If selected, electronic signatures will not be available and Clients will need to wet sign all documents.
• Client Portal Compliance Signer: Specify an email address for additional signer that needs to verify the final envelope coming in from the Client Portal.
• LPL-only Firms:
• LPL Compliance Signer Email
• LPL Annual Fee Rate
• LPL Compliance Signer Name
• LPL Compliance Signer Identifier
• Add Document: Add up to 10 documents here to be included in all DocuSign envelopes that do not require client signature.

Limited Power of Attorney

This feature and its associated settings are not currently functional.

Proposal

• Map Driver’s License to IPS: Client’s Driver’s License number will be mapped to the IPS.
• Suppress Questionnaire Retake on Model/Questionnaire Updates: Clients will not be prompted to retake a Questionnaire if changes are made to Models or Questionnaires.
• Advisor Recommendation Override: This feature and its associated settings are not currently functional.
• Allow Goals-Based Proposals: Enable the Advisor-Led Account Opening (Goals-Based) process.
• Planning Type: Set by support.
• Goals-Based Engine Username: Set by your AdvisorEngine Rep and should not be adjusted.
• Goals-Based Engine Password: Set by your AdvisorEngine Rep and should not be adjusted.
• Average Life Expectancy: Adjust the default life expectancy value used in the Goals-Based Proposals.
• Minimum monthly Social Security benefit: When completing a Goals-based proposal, Social Security benefits can be manually entered or auto-calculated. If auto-calculated, the amount entered here will be the minimum allowed by the calculation.

Other

• Default Platform Landing Page: Select which section of the Portfolio Manager will open immediately following login.
• Inflation Rate: Set the inflation rate assumed by the goals-based planning engine.
• Advisor Assignment: Select Rep Code or Manual Assignment
• Grow Practice: Custom Headers: Customize the Portfolio Manager interface to suit your Firm language. You can rename the Contact Information, Workflow, Investments, and Account Documents tabs.
• Financial Planning: Default Tax Rates: Set the tax rates used in goals-based plan calculation.
• Manage Clients / Performance Dashboard Tabs: Select which tabs are available in Manage Clients > Performance. Currently only the Clients tab can be disabled.

Digital Onboarding

• Enabled Compliance Approval Check: Require an extra signer at the end of the process for advisor-led account opening. Only users with the Grow Practice > Manual Approval permission are able to approve.
• Require Beneficiary: Requires a beneficiary to be specified for any account opening.