Navigating a Record
Being able to quickly navigate and access all needed Record sections will drive your efficient use of AdvisorEngine CRM. The following navigation features are available:
Change Landing Behavior
By default, the Record opens to the Record Summary Page. This behavior can be changed in User Preferences so the Record opens to the last Record section viewed instead.
Record Sections Navigation
All sections of the Record can be accessed from the navigation bar found under the Record header. Click on any section to jump directly to it. See Record Detail Overview for a description of each section.
Each navigation option available can be individually hidden to streamline workflow using Record Layout Configuration. This can reduce visual clutter if there are sections your firm does not take advantage of.
Return to List, Previous/Next Record 
If you opened a Record from the Record Workspace, you can use these buttons to move through the list of Records that had shown on the Record Workspace Grid.
Click 
to jump back to the Record Workspace Grid. Use 
and 
buttons to navigate back and forward through Records in the order they were displayed in the Record Workspace Grid you came from. This will include any filters, sorts, or searches that you had applied.
Reminders 
Clicking the Reminders icon will bring up an overlay showing any currently active Reminders on the Record. Click the icon again to dismiss the overlay. The icon will have a number indicating how many Reminders are currently set on the Record.
Click the pin to have reminders displayed at the top of the current page if they are not already. This functionality is also available in other workspaces than Record Details.
Summary Cards view 
Clicking the Summary Cards icon will bring up an overlay showing the Record and Person summary cards from anywhere in the Record. Click the icon again to dismiss the overlay.
Click the pin to have summary cards displayed at the top of the current page if they are not already. This functionality is also available in other workspaces than Record Details.
Tools 
The button allows quick access to common Record-level activities, such as adding a Workflow, creating correspondence (email or printed document), or generating a report on the Record. Record-manipulation tools to copy, merge, or split Records are also available here. If enabled for your firm, a user may also customize their Record Layout options here. Hover over any icon for a more options in any given category.
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