Electronic Signature Process
Electronic signing is handled by DocuSign with client verification done by LexisNexis.
For assistance with the DocuSign process, please see DocuSign’s support:
How do I sign a DocuSign document
When finished, the DocuSign Certificate of Completion will be appended to the bottom of the PDF forms. This document will be included in the client documentation packet sent to the Custodian.
Advisor-led Proposal Process (Risk-Based)
The following process allows the Advisor to generate a proposal for a client, rather than the client generating the proposal themselves through the Client Portal. This can be done when an advisor is in direct communication with a client. The process ...
The Advisor-led Account Opening Process
The following process allows the Advisor to open an account for a client, rather than the client opening the account themselves through the Client Portal. This can be done when an advisor is in direct communication with a client. The process can be ...
Firm Profile Settings
The Firm Profile page controls the majority of the basic information and settings for your firm or individual Subtenant. The following sections and fields are available: Caution: Be sure to click Save at the bottom of the page after making any ...
New Features Additional Electronic Delivery Options for Pershing Clients Post account opening deposit and withdrawal (ACH) functionality for Pershing clients Order Routing Enhancements for Park Ave Client Portal: Enhanced error reporting for account ...
Manage Clients > Operational Tab
Operational Summary See the progress and status of all opportunities relating to the account, client, or household. Operational Requests Allows the Advisor to establish transactions on behalf of the client for Money in, Money out, Swapping ...